“[Ben] was not [an introvert]… I like to think more of Ben as, he spoke when he had something to say, which sometimes comes off as being shy or aloof… I’m not so sure, and I guess technically you could say that somebody can walk onstage and perform like he did and still be an introvert; maybe that’s their release. But I saw when Ben was sick, and we were touring and he was battling his cancer, and he would spend time talking to people who had either battled cancer themselves, were just curious, were going through some other trauma in their life, and Ben would take enormous amounts of time being very candid with these folks and talking to them. That’s not an introvert. An introvert runs and hides…
“He was a bit of a quiet person [but] he was very forthcoming with people, loved the human contact… The only thing that would maybe have given you the impression that he was an introvert was that he wasn’t a man of many words, but when he said something it meant something.” — Jeff Carlisi, guitarist for 38 Special and Ben’s Big People bandmate; interview on Madame Perry’s Salon, January 27, 2020 (at about 8:20)